Trust & Safety

Your booking is protected

Secure escrow payments

Your payment is held safely until the service is completed. Full refund if anything goes wrong.

In-app messaging only

Phone numbers and emails are automatically blocked before booking. Contact info only unlocked after confirmed payment.

Bookr protection

If a provider cancels last-minute, we find a replacement or issue a full refund — guaranteed.

Verified providers

Every provider is ID-verified with a reviewed portfolio. Top Bookr badges go only to the best performers.

Real reviews only

Reviews are only possible after a completed booking. No fake ratings — ever.

Loyalty rewards

Earn points on every booking. Book 5 services and get $50 in Bookr credit.

Local-first

Providers set their exact service radius. You only see providers who can actually reach you.

Dispute resolution

Our team reviews all disputes within 24 hours. Clear cancellation policies protect both sides.

Anti-off-platform system

Providers who attempt to move bookings off-platform are flagged, ranked lower, or suspended.

Cancellation policy

Cancel 48h+ before: full refund. Cancel under 24h: partial refund. Providers who cancel: ranking penalty.